VIVE University
Expert-Led Training, Built Around You
Live, recurring sessions designed to help your team get more out of VIVE.
Beyond Registration: How VIVE Vets & Verifies Vendors
Date: September 29th | Time: 1:00PM EST
What really happens after a vendor clicks “Register”?
Registration is just the first step. In this VIVE University session, Gabby Richardson, Customer Success Manager, and Katherine Rohlik, Chief Operating Officer at VIVE, will take you behind the scenes of the VIVE vendor review process, from initial outreach and business reviews to trade license and insurance verification, renewals, and ongoing credential monitoring.
We’ll walk through what VIVE looks for at each stage, common issues that can cause vendors to fail review, what “approved” actually means, and how you can use VIVE to see exactly where a vendor is in the registration and review process. We’ll also cover VIVE’s updated two-step renewal process and what it means for vendors moving forward.
What We’ll Cover
What happens after a vendor registers with VIVE
How VIVE follows up with vendors throughout the vetting process
What happens during a business review
How trade licenses and insurance are verified
What causes vendors to fail review and why it matters
A live look inside VIVE and how to track a vendor’s progress
VIVE’s new two-step renewal process
How VIVE handles ongoing verification and expiring credentials
Live Q&A
Join us on September 29th at 1:00 PM EST for a practical look at what happens behind the scenes to help ensure the vendors in your network are properly vetted, verified, and kept up to date.
VIVE University is included as part of your partnership with us; our way of making sure you always have the tools, knowledge, and support to get the most out of the platform.
VIVE University is our ongoing live training program, hosted by the VIVE staff who know our product and operations best.
Each session is led by an internal expert and focuses on a specific topic — from foundational guidance like Managers Training and VIVE Processes & FAQs to deeper dives such as Best Practices, Tips & Tricks. Whether you're onboarding a new team member or sharpening your own workflow, there's a session designed to meet you where you are.
Sessions take place quarterly, with additional dates added throughout the year as new topics and updates roll out.
Every session is interactive, giving you direct access to the people behind VIVE — ask questions in real time, see workflows demonstrated firsthand, and walk away with practical takeaways your team can put to use right away.
